South Africa’s tourism sector, and its hotels, is rated as one of the best in the world; luring hundreds of thousands of tourists to our shores each year. According to an economic impact report by the World Travel and Tourism Council, South Africa’s tourism sector is predicted to contribute 9.8% or R478.3 billion to the GDP in 2024. One of the concerns tourists often express when visiting South Africa is the crime rate; therefore increasing security measures is crucial for the longevity of any hotel. Implementing electronic door locks should be part of your hotel security plan, and here’s why:


Exchanging manual locks and keys for electronic door locks and keycards increase general security.


Exchanging manual keys and door locks for keycards and electronic door locks increases guests’ peace of mind while also assisting hotel management in managing staff and operating procedures. Electronic door locks operate on minimum power, are reliable and require little maintenance.

On the other hand, there are quite a few downsides to using manual locks in hotels. Manual keys can easily be lost or duplicated – putting the hotel and staff at risk. In the event of an electronic keycard being lost or stolen, it can immediately be deactivated. Also, a high level of technical skill is required to duplicate the access data on the keycard.


Electronic door locks increase control and help to simplify hotel and guest management.


The access control system keeps records of every keycard and tracks when and where it is used. This makes it easy to determine when a guest has left the room and it’s ready to be cleaned. When a guest uses their keycard to check out of the hotel it immediately updates the system, notifying staff at the front desk that there is another room available. This goes a long way to improve efficiency and streamline housekeeping functions to make auxiliary services as less-intrusive to guests.

The access control system notifies staff when a door has been left open or when an access card has been used to try and gain entry to restricted areas of the hotel. Someone can be sent out to respond immediately, minimising the possibility of theft or a security breach.

Programming keycards to carry out other functions, other than opening and closing doors, can further enhance guests’ experience at the hotel. Keycards can already be used to unlock the room safe, but future applications will enable guests to use their cards for other activities on the hotel premises and beyond its borders. For instance, tap the card for a treatment at the spa or get a discount when presenting it at a nearby restaurant.


Reduce running and maintenance costs and increase productivity in general.


Aside from the pertinent safety benefits, electronic door locks also offer a great way to cut down on running and maintenance costs. Not only is it easy to train staff to use the system, but it also simplifies their daily tasks. This is a prime example of technology as a tool to improve the way we live, work and play.
Electronic door locks eliminate the need for supervisors and staff to carry around a set of manual keys. Supplying staff with a single keycard with access to designated areas minimises the risk of losing or forgetting keys. Remotely giving a member of staff access to any area, is as simple as changing the authorisation on their keycard. This is especially useful in the case of an emergency – allowing whoever is closest to gain entry to the affected area without having to search for the correct key.
The software used to control the electronic door locks provides information on the status of the lock itself, like battery power and any faulty operations. This enables maintenance staff to be distributed when and where repairs are needed – better applying the workforce and enabling them to be proactive.

Now that you know why every hotel should have electronic door locks, let us help you find the right hotel lock management system.